Eco Restore Roofing & Restoration — Terms for AI-Assisted Communication
Last Updated: 12/5/2025
Eco Restore Roofing & Restoration (“Eco Restore,” “we,” “our,” or “us”) uses AI-powered tools to improve communication, responsiveness, and customer experience. These tools assist with answering common questions, collecting information, and helping homeowners schedule inspections or consultations.
By interacting with our website chat, SMS assistant, AI voice assistant, or any automated communication tools, you agree to the following Terms for AI-Assisted Communication.
1. Purpose of AI-Assisted Communication
Eco Restore uses AI tools to:
- Greet visitors and gather basic project details
- Provide general roofing information
- Help schedule inspections or consultations
- Offer status updates when available
- Improve communication speed and convenience
AI tools are designed to enhance — not replace — communication with our human team.
A member of our staff may review, override, or follow up on any AI conversation.
2. No Professional Roofing Advice
AI responses are informational only and should not be interpreted as:
- Formal roofing assessments
- Structural or engineering guidance
- Insurance advice or claim determinations
- Legal or financial recommendations
- Professional contractor recommendations
Any roofing decisions should always be based on an in-person inspection by a qualified Eco Restore team member.
3. Accuracy & Limitations
While we strive for accuracy, AI responses:
- May occasionally include errors
- May rely only on the information provided
- Should be regarded as preliminary, not definitive
- Cannot diagnose roof damage or storm issues remotely
- Cannot guarantee pricing, timelines, or availability
Eco Restore is not liable for actions taken based on AI-generated content.
4. Information You Share With AI Tools
Information shared with our AI tools may include:
- Name, phone, email
- Roofing concerns or project notes
- Photos or files you upload
- Location or address details
- Scheduling preferences
All information is treated according to our Privacy Policy, and may be:
- Stored securely
- Reviewed by our team
- Used to assist with scheduling or communication
We do not sell or share your personal information for unrelated marketing purposes.
5. SMS, Chat & Call Compliance
When you communicate with our AI tools via SMS, chat, or phone:
- Message and data rates may apply
- You may opt out of SMS by replying STOP
- You may request human assistance at any time
- Automated messages may follow industry compliance rules (TCPA/CTIA)
Your consent to communicate with Eco Restore includes communications that may be partially or fully AI-assisted.
6. Human Review & Intervention
Eco Restore staff may:
- Monitor AI conversations for quality
- Step into the conversation at any time
- Correct or clarify AI-generated information
- Follow up with additional questions or guidance
If at any point you prefer a human representative, simply let us know.
7. No Contractor–Client Relationship Established
Interactions with AI tools do not create a contractor–client relationship.
A formal relationship is only established when:
- An inspection is completed
- An estimate is reviewed and approved
- A written agreement or contract is signed
8. Updates to These Terms
Eco Restore may update these Terms for AI-Assisted Communication to reflect improvements in technology, legal changes, or internal policy updates. The latest version will always be available on this page.
Continued use of AI tools constitutes acceptance of updated terms.
9. Contact Us
If you have questions regarding these terms or how AI communication works within Eco Restore, please contact us:
Eco Restore Roofing & Restoration
7563 Philips Hwy Bldg 300, Ste 305
Jacksonville, FL 32256
Phone: (904) 226-9265
Email: [email protected]